Open questions are a great way to get qualitative feedback from respondents. An Open question allows respondents to give a full, meaningful response without the possible constraint of pre-determined responses. Open questions can be used to capture:
- Text
- Essay
- Other information such as email, phone, url, etc.
Programming Steps
From the New Question dropdown menu, select Open.
Next, enter and update the following:
- Question text and a label, if desired (labels are not shown to respondents but can be used for back-end reporting).
- Select checkbox if you want to make the question required (all have to answer it to go to the next survey screen).
Other options include:
- Select checkbox Matrix if desired. This option allows for multiple columns of fields.
- Choose number of Fields (each will become its own text box).
- Choose Type of Open question (text, essay, email, phone number, url, date, date with time, time). Text and essay are the most commonly used types.
- Select clip icon to attach an image or video, if desired.
Click FINISHED to save the question.
Example Set-up: Text Open with 3 Fields
Set-up for a required, open text question with 3 fields is shown below:
Once set-up is complete, the Preview below will show how the question will appear on the survey platform:
Example Set-up: Matrix Text Open Question
Set-up for a required, Matrix question with 3 rows and with 3 fields is shown below:
Once set-up is complete, the Preview below will show how the question will appear on the survey platform:
Example Set-up: Date with Time
Choosing the Date with time Type option will pull up a text box and a calendar with a clock:
Once set-up is complete, the Preview below will show how the question will appear on the survey platform:
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